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Kristen Dixon · Sunshine Coast

Designing digital experiences people can understand and trust.

I am a senior content strategist, content designer and entrepreneur with more than ten years experience delivering complex digital services for Australian Government and industry.

Selected clients

Selected work with

  • Digital Transformation Agency
  • Department of Employment and Workplace Relations
  • Civil Aviation Safety Authority
  • Department of Industry, Science, Energy and Resources
  • Australian Research Council
  • IP Australia

What I do

Strategy, design and delivery for services that matter.

I help teams shape the strategy, structure and voice of their digital services. My work sits between research, design and policy, always grounded in the people who use the service.

  • 01

    Government and digital transformation

    Leading content and design work on high stakes services across federal agencies, from policy to product.

  • 02

    Content strategy and design

    Setting the direction, structure and voice of digital services so they are clear, accessible and useful.

  • 03

    Entrepreneurship and innovation

    Founding and running creative businesses. Bringing commercial thinking to public sector work.

Years in digital services
10+

Years in digital services

Government transformations
20+

Government transformations

Creative ventures founded
3

Creative ventures founded

WCAG accessibility standard
AA

WCAG accessibility standard

Client word

“Kristen brings rare clarity to complex work. She listens carefully, thinks strategically and lifts the standard of everything she touches.”
Director, Federal Government agency

Available for new projects

Have a service worth designing well?

I take on a small number of engagements each year. Tell me what you are working on and what good would look like.